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Privacy Policy

Effective Date: [01.03.2025]

At Riad Qodwa, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website (riadqodwa.com) or use our services. By accessing our website, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Includes your name, email address, phone number, billing address, and payment details when you book a stay or contact us.

  • Non-Personal Information: Includes browser type, IP address, location, and pages visited on our website, collected through cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to:

  • Process bookings and payments.

  • Provide customer support and respond to inquiries.

  • Send promotional offers, updates, and newsletters (with your consent).

  • Improve our website’s functionality and user experience.

  • Comply with legal obligations and ensure the security of our website.

3. Sharing Your Information

We respect your privacy and do not sell your personal information to third parties. However, we may share your information with:

  • Service Providers: Trusted third-party vendors who assist with payment processing, email communication, or website analytics.

  • Legal Authorities: When required by law or to protect our rights, property, or safety.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:

  • Remember your preferences.

  • Analyze website traffic and usage patterns.

  • Deliver personalized content and advertisements.

You can manage or disable cookies through your browser settings, though this may impact certain website features.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

As a user, you have the right to:

  • Access and review your personal information.

  • Update or correct inaccuracies in your data.

  • Request the deletion of your personal information, subject to legal obligations.

  • Opt out of receiving marketing communications.

To exercise these rights, please contact us at admin@riadqodwa.com

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing any personal information.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date. We encourage you to review it periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

  • Email: contact@riadqodwa.com

  • Phone: +212 6 61 40 82 48

  • Address: Riad Qodwa, Km 15 , route Sidi Abdellah Ghiat  , Marrakech, Morocco

Thank you for trusting Riad Qodwa. Your privacy is important to us.